Shipping policy

 

Thank you for visiting and shopping at zoocoming. Following are the terms and conditions that constitute our Shipping Policy.

✔ All of our items are made to order. This means as soon as you order, we will get to work producing your item.

 

Domestic Shipping Policy

✔ Shipment processing time:

Depending on your location, shipping time is quoted by the mail carrier as 4-21 business days. 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

 

💕 Due to the Pandemic we are experiencing slightly longer than average delivery time. Please be patience we will keep you inform.

 

✔ Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). Please allow 5-7 business days to receive a tracking number.

 

Shipping rates:

Shipping charges for your order will be calculated and displayed at checkout. 

 

Customs, Duties and Taxes

zoocoming is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

zoocoming is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.